
Rachel Gordon of San Francisco Public Works acknowledged that residents may be reluctant to wait the 10 days or more for Recology to make a pickup. And, when the furniture ends up on the sidewalk and residents like Mayorga file a 311 complaint, it is up to the Department of Public Works to send 311 bulky-item pickup requests to Recology, and Recology to service public trash cans and remove large furniture items for residents who have made an appointment. In effect, that allowed Recology to add four new Bulky Item Recycling Program routes (moving from 10 to 14 total routes) and increasing service to include Saturday collection, Reed said.īut it seems to not be enough. That, he said, increased “bulky-item collection capacity by 60 percent.” Reed said they had noticed an increase in requests during the pandemic, and hired four more drivers.
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Robert Reed, a spokesman for Recology, says that, pre-pandemic, Recology had 22 trucks and 22 drivers collecting abandoned waste and assigned to the Bulky Item Recycling program. So, even in normal times, if a resident is moving, or wants to get rid of something quickly, they’re liable to dump it on a side street. Others said that getting an appointment takes weeks, if not more than a month, according to residents. 19, the next available appointment was Feb.

12, 2021, when one of Mission Local’s editors made an appointment, the earliest pickup was January 30. The company now under scrutiny for alleged bribery said that it takes 10 days, on average, to get an appointment, but that seems to be rare. Residents who have large items to discard can schedule a curbside bulky item recycling pickup at no additional cost two times per year through Recology. And most of those complaints involve bulky items, similar to the ones dumped in front of Mayorga’s place near 16th and Albion streets. Indeed, complaints of garbage and dumping in the Mission over the past six months have increased by 21 percent, to an average of 2,988 a month, according to 311 data.
